Hello and welcome to the website for Penny Farthing Design House. This website is owned and operated by Penny Farthing Designs Unit Trust (abn 56 851 615 927). Our services are provided to you subject to the following terms & conditions. Please ensure that you read the following carefully, as it will be deemed that you have accepted these terms by visiting our site or purchasing from us.
If you are ordering from the Sydney metro area, framing will automatically be glass. However, any orders outside of this area into Australia wide are framed with UV resistant acrylic, to ensure safety for shipping.
We happily deliver our artwork framed or unframed Australia wide. For overseas orders, we are only able to send rolled (unframed) artwork for you to have framed locally.
We can assure you that every effort is made to keep the products up to date on our website but unfortunately we can not guarantee that the product will be available. If so, we will let you know the estimated lead time and allow you the opportunity to cancel your order with a full refund, or the choice of an alternate product.
RETURNS & EXCHANGES
We have faith in our pieces and believe we have produced a quality product that you will be more than happy with. However, if after ordering online you find you are not satisfied with the product, we are happy to provide an exchange, or refund the cost of the artwork (delivery fees not included).
When ordering customised artworks, if the artwork has commenced and you cancel your order, Penny Farthing will retain 30% of the total cost.
For exchanges or refunds – conditions apply
Damaged & faulty goods
All Penny Farthing Design House pieces are packaged with care. In the unlikely event that an item is damaged or broken in transit, please contact us immediately and we will arrange for the damaged piece to be picked up and a replacement delivered to you at no additional cost.
There are a few options for purchasing an art piece through Penny Farthing Design House:
Our preferred and fastest method of ordering – www.pennyfarthingdh.com.au
Please call the gallery on +61 2 8068 6321.
Our gallery is located in Balmain East in Sydney. For our opening hours, please see the Contact page on our website.
If you are unable to visit us in person to view a print and would like more information, we are happy to post you an offcut sample, however we are unable to send samples of the perspex product. Simply email us at firstname.lastname@example.org.
Penny Farthing Design House can accept the following options for purchasing. All Penny Farthing Desgin House artwork prices and delivery fees are in Australian Dollars ($AU) and include gst, unless otherwise stated.
We can accept Mastercard and Visa over the phone. We will require the card number, the card expiry date and the 3-digit security code on the back of the card. For online orders, we accept VISA, Mastercard and AMEX.
Cash can only be accepted when orders are made in person. We do not provide a cash on delivery option.
We offer a layby service if you wish to pay for the product over a number of weeks. A $200 non-refundable deposit is required to secure your art piece and needs to be paid in full within a 3 month window of the order being received.
After placing your order, we will email you with our banking details for you to directly transfer your payment to the Penny Farthing Design House account.
How to purchase online
Our website has been designed to make your purchase simple. Once you have selected your items, you can proceed to the checkout where you will be walked through the steps.
Framed artwork dimensions may vary within 1-2cm of listed dimensions according to our framers artistic discretion.
Please be assured that Penny Farthing Design House recognizes that privacy of personal information is important. We only seek information that we require to conduct our business. Your personal information is collected to enable us to process orders, deliver goods and/or to inform you of special promotions. If you receive any promotional material from us you do not wish to receive, please let us know and we will not send it to you. Penny Farthing Design House will not disclose, sell or trade your personal information to any third party organizations or individuals, other than third party suppliers in the delivery of goods you have agreed to, or when legally required. if you have a particular concern or query about your personal information held, please do not hesitate to contact us.
Copyright of our artwork and the information on this web site is the ownership of Penny Farthing Design House. If this is breached we will seek further action. This includes but is not limited to: artworks, text, images, graphics, logos owned by Penny Farthing Design House. All right reserved. The contents of our website is intended solely for your personal, non-commercial use. Except for the purpose of a bona fide use of this site or as otherwise permitted by the cth copyright act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by the owner of Penny Farthing Design House. Prior permission is required if any of our intellectual property is copied in any form.
Penny Farthing Design House is owned and operated by Penny Farthing Designs Unit Trust (abn 56 851 615 927). Our services are provided to you subject to the following terms & conditions. Please ensure that you read the following carefully, as it will be deemed that you have accepted these terms by purchasing from us.
We understand people's need to make something their own and appreciate this is no different in art! We are able to customise many of the designs we stock for a $90 design fee. This provides up to 3 drafts. Any additional drafts will be charged at $50/hour. Full payment is required prior to any drafts being sent to you and refunds will not be given for change of mind during the process.